Onsite Customer Experience Specialist – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 180,000 - 230,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Benefits package

Job summary

TTEC in Santa Rosa, Laguna is hiring a Customer Service Representative to be onsite, helping customers with care and clarity across channels. Join a team that values humanity in business and delivers award-winning experience.

The role emphasizes customer issue resolution, product knowledge, and research to provide fast, accurate answers. A supportive culture and benefits package are available, with opportunities for growth within a global company.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service empathy

Communication skills

Computer literacy

Education

Senior High School diploma or equivalent

2 years of college education

Job description

TTEC in Santa Rosa, Laguna is hiring a Customer Service Representative to be onsite, helping customers with care and clarity across channels. Join a team that values humanity in business and delivers award-winning experience.

The role emphasizes customer issue resolution, product knowledge, and research to provide fast, accurate answers. A supportive culture and benefits package are available, with opportunities for growth within a global company.