Customer Experience Associate - Onsite in Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and providing clear product knowledge with a friendly approach.

The role requires a Senior High School diploma or some college, plus 6 months of customer service or BPO experience. You should be willing to work in Santa Rosa, Laguna and possess solid computer skills to support customers.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Product knowledge

Computer skills

Team player

Education

Senior High School diploma or some college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and providing clear product knowledge with a friendly approach.

The role requires a Senior High School diploma or some college, plus 6 months of customer service or BPO experience. You should be willing to work in Santa Rosa, Laguna and possess solid computer skills to support customers.