Onsite Customer Experience Specialist – Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Benefits package

Career development

Job summary

TTEC is hiring a Customer Service Representative to be based onsite in Santa Rosa, Laguna. You will engage with customers, address inquiries, and resolve issues with a focus on delivering excellent service.

Join a global team and contribute to a culture of care, continuous learning, and customer-first solutions. The role offers career development and a benefits package based on position.

Qualifications

• Open to Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Willing to work in Santa Rosa, Laguna.
• Ability to recognize and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Problem solving

Research ability

Education

Senior High School diploma or 2 years of college

Tools

Computer literacy

Job description

TTEC is hiring a Customer Service Representative to be based onsite in Santa Rosa, Laguna. You will engage with customers, address inquiries, and resolve issues with a focus on delivering excellent service.

Join a global team and contribute to a culture of care, continuous learning, and customer-first solutions. The role offers career development and a benefits package based on position.