Onsite Customer Support Specialist - Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

PTO

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to handle inquiries, provide product information, and resolve customer issues with a friendly, empathetic approach. This onsite role offers growth within a global customer experience leader.

The team values service excellence and a collaborative culture, with a benefits package that may include health programs, paid time off, and opportunities for career development. Visit the site weekdays.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience and willingness to work onsite in Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Computer proficiency

Team player

Education

Senior High School or 2 years of college

Tools

MS Office

CRM software

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to handle inquiries, provide product information, and resolve customer issues with a friendly, empathetic approach. This onsite role offers growth within a global customer experience leader.

The team values service excellence and a collaborative culture, with a benefits package that may include health programs, paid time off, and opportunities for career development. Visit the site weekdays.