Onsite Customer Service Pro — Santa Rosa, Laguna

TTEC; Santa Rosa; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC in Santa Rosa, Laguna, Philippines is seeking a Customer Service Representative to join our onsite team. You will help customers by answering inquiries, resolving issues, and guiding them to the right solution with a friendly, service-oriented approach.

Open to applicants with a Senior High School diploma or some college, and at least 6 months of customer service experience. Strong computer skills and clear communication are important as you work at our Laguna site.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain product or service knowledge.
• Computer experience is expected.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Recognize, apply and explain your product or service knowledge.

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

Senior High School or some college

Job description

TTEC in Santa Rosa, Laguna, Philippines is seeking a Customer Service Representative to join our onsite team. You will help customers by answering inquiries, resolving issues, and guiding them to the right solution with a friendly, service-oriented approach.

Open to applicants with a Senior High School diploma or some college, and at least 6 months of customer service experience. Strong computer skills and clear communication are important as you work at our Laguna site.