Onsite Customer Experience Specialist - Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna, Philippines. You’ll help customers by providing timely, accurate information and resolving issues with a friendly approach.

Ideal candidates have a Senior High School diploma or two years of college, plus at least 6 months in customer service or BPO. You will work onsite in Santa Rosa and contribute to a supportive team culture.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Education

Senior High School diploma

2 years of college coursework

Job description

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna, Philippines. You’ll help customers by providing timely, accurate information and resolving issues with a friendly approach.

Ideal candidates have a Senior High School diploma or two years of college, plus at least 6 months in customer service or BPO. You will work onsite in Santa Rosa and contribute to a supportive team culture.