Onsite Customer Experience Pro - Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 257,000; Full time

Job summary

TTEC in Santa Rosa, Laguna, Philippines is seeking a Customer Service Representative working onsite to help customers with quick answers and compassionate product guidance. You will research issues and resolve inquiries to elevate the customer experience beyond average interactions.

The role requires a SHS diploma or 2 years of college, and at least 6 months in customer service or BPO, with strong product knowledge and computer skills.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer skills

Education

Senior High School diploma

2-year college education

Job description

TTEC in Santa Rosa, Laguna, Philippines is seeking a Customer Service Representative working onsite to help customers with quick answers and compassionate product guidance. You will research issues and resolve inquiries to elevate the customer experience beyond average interactions.

The role requires a SHS diploma or 2 years of college, and at least 6 months in customer service or BPO, with strong product knowledge and computer skills.