Onsite Customer Service Specialist — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 223,000 - 335,000; Full time

Job summary

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and guiding them to the best possible resolution with a friendly, helpful approach.

The role requires a Senior High School diploma or some college, plus up to 6 months of prior customer service or BPO experience. You’ll contribute to an inclusive culture and gain growth opportunities.

Qualifications

• Senior High School diploma or 2 years of college education required.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Provide product information and resolving customer concerns with a smile.

Skills

Customer service

Computer experience

Communication skills

Education

Senior High School diploma

2 years of college education

Job description

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and guiding them to the best possible resolution with a friendly, helpful approach.

The role requires a Senior High School diploma or some college, plus up to 6 months of prior customer service or BPO experience. You’ll contribute to an inclusive culture and gain growth opportunities.