Onsite Customer Experience Associate — Santa Rosa (PTO)

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Benefits package

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna, Philippines. You will help customers by answering inquiries, solving issues, and delivering a friendly, helpful experience that reflects our brand values.

You’ll need a Senior High School diploma or at least 2 years of college, plus 6 months of customer service or BPO experience. Strong computer skills and a willingness to learn are essential as you support our customers daily.

Qualifications

• Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to learn and apply product or service knowledge.
• Computer experience.
• Willing to work in Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Computer literacy

Education

Senior High School diploma or 2 years of college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna, Philippines. You will help customers by answering inquiries, solving issues, and delivering a friendly, helpful experience that reflects our brand values.

You’ll need a Senior High School diploma or at least 2 years of college, plus 6 months of customer service or BPO experience. Strong computer skills and a willingness to learn are essential as you support our customers daily.