Onsite Customer Service Pro — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, guiding product usage, and resolving issues with a friendly, solution-focused approach.

The role emphasizes empathy, patience, and clear communication, with opportunities for career development within a global team and a benefits package that includes health and wellness incentives and tuition assistance.

Qualifications

• Open to Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain product or service knowledge.
• Computer experience
• Willingness to work onsite in Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer experience

Product knowledge

Education

Senior High School diploma

2 years of college education

Job description

TTEC in the Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, guiding product usage, and resolving issues with a friendly, solution-focused approach.

The role emphasizes empathy, patience, and clear communication, with opportunities for career development within a global team and a benefits package that includes health and wellness incentives and tuition assistance.