Onsite Customer Champion — Growth & Impact

TTEC; Bacolod; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Benefits dieser Stelle

Health and wellness incentives

PTO

Tuition reimbursement

Zusammenfassung

TTEC is hiring a Customer Service Representative to work onsite in Bacolod, Philippines. You’ll handle escalated or complex calls with a focus on compassionate, effective resolutions and deliver exceptional service to customers every day.

Ideal candidates have completed senior high school or some college and at least 12 months of BPO experience, plus solid computer skills. The role emphasizes support, learning, and a values-driven culture with career development opportunities.

Qualifikationen

• Completed senior high school or two years in college.
• Requires at least 12 months BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Aufgaben

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Kenntnisse

BPO experience

Customer service

Computer proficiency

Ausbildung

Senior high school or two years in college

Jobbeschreibung

TTEC is hiring a Customer Service Representative to work onsite in Bacolod, Philippines. You’ll handle escalated or complex calls with a focus on compassionate, effective resolutions and deliver exceptional service to customers every day.

Ideal candidates have completed senior high school or some college and at least 12 months of BPO experience, plus solid computer skills. The role emphasizes support, learning, and a values-driven culture with career development opportunities.