Onsite Airline CSR: Customer Care Champion in Bacolod

TTEC; Murcia; On-site; PHP 246,000 - 357,000; Full time

Job summary

TTEC in Bacolod, Philippines is seeking a Customer Service Representative to join our onsite team. You’ll handle customer inquiries, resolve issues, and provide compassionate product guidance to ensure a memorable customer experience.

We welcome both newcomers and experienced agents. A high school diploma or equivalent is required, and basic computer skills are essential to deliver excellent service in a supportive, inclusive environment.

Qualifications

• Open to newbies or with customer service experience.
• Senior High school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Computer literacy

Education

Senior High school graduate or equivalent

Job description

TTEC in Bacolod, Philippines is seeking a Customer Service Representative to join our onsite team. You’ll handle customer inquiries, resolve issues, and provide compassionate product guidance to ensure a memorable customer experience.

We welcome both newcomers and experienced agents. A high school diploma or equivalent is required, and basic computer skills are essential to deliver excellent service in a supportive, inclusive environment.