Onsite CSR in Bacolod — Elevate Customer Experience

TTEC; Murcia; On-site; PHP 190,000 - 290,000; Full time

Job summary

TTEC in Bacolod, Philippines is seeking a Customer Service Representative to work onsite and help customers with their inquiries, resolve issues, and provide a human touch to every interaction.

Open to newbies or with customer service experience, the role requires a high school graduate or equivalent and basic computer skills. You'll join a supportive team with opportunities for growth and a comprehensive benefits package.

Qualifications

• Open to newbies or with customer service experience.
• Senior High school graduate or equivalent.
• Basic computer experience.

Responsibilities

• Own escalation and resolution of complex customer calls.
• Answer incoming communications from customers.
• Research to provide answers and resolve issues.

Skills

Customer service

Communication

Product knowledge

Education

Senior High school graduate or equivalent

Tools

Computer experience

Job description

TTEC in Bacolod, Philippines is seeking a Customer Service Representative to work onsite and help customers with their inquiries, resolve issues, and provide a human touch to every interaction.

Open to newbies or with customer service experience, the role requires a high school graduate or equivalent and basic computer skills. You'll join a supportive team with opportunities for growth and a comprehensive benefits package.