Airline CSR – Onsite Support Specialist, Bacolod

TTEC; Murcia; On-site; PHP 190,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to join our onsite team in Bacolod, Philippines. In this role, you will handle customer inquiries, provide solutions, and contribute to an exceptional customer experience guided by our values.

You'll work in a supportive environment with opportunities for professional development and a culture that celebrates curiosity and community. Open to newbies or those with experience, with a focus on product knowledge and computer proficiency.

Qualifications

• Open to newbies or with customer service experience.
• Senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Computer skills

Product knowledge

Education

Senior high school diploma

Job description

TTEC is hiring a Customer Service Representative to join our onsite team in Bacolod, Philippines. In this role, you will handle customer inquiries, provide solutions, and contribute to an exceptional customer experience guided by our values.

You'll work in a supportive environment with opportunities for professional development and a culture that celebrates curiosity and community. Open to newbies or those with experience, with a focus on product knowledge and computer proficiency.