Onsite Customer Service Pro - Growth & Impact

Ttecjobs; Bacolod; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Bacolod. You’ll handle escalated or complex calls with care, helping customers resolve issues and improve their experience. The role values industry experience and a compassionate approach.

Join a global team with opportunities for development and a supportive culture. The position offers a competitive benefits package and a clear path to growth within the organization.

Qualifications

• Completed senior high school or two years in college.
• Requires at least 12 months BPO experience.
• Ability to explain product or service knowledge clearly.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Empathy

Education

Senior high school

Two years in college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Bacolod. You’ll handle escalated or complex calls with care, helping customers resolve issues and improve their experience. The role values industry experience and a compassionate approach.

Join a global team with opportunities for development and a supportive culture. The position offers a competitive benefits package and a clear path to growth within the organization.