Onsite Chat CSR: Help Customers & Resolve Issues

TTEC; Lipa; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC in Lipa, Philippines is seeking a Chat Customer Service Representative to handle customer inquiries via chat, text, email and social channels onsite at Robinsons Place Lipa. Key qualifications include completing 2 years of college and at least 6 months in a call center or related financial services role.

You will resolve issues with written communication and deliver a friendly, helpful experience. We offer opportunities for development within a supportive, inclusive culture and a

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months call center experience or with background in lending or financial services.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Call center experience

Education

Two years of college

Job description

TTEC in Lipa, Philippines is seeking a Chat Customer Service Representative to handle customer inquiries via chat, text, email and social channels onsite at Robinsons Place Lipa. Key qualifications include completing 2 years of college and at least 6 months in a call center or related financial services role.

You will resolve issues with written communication and deliver a friendly, helpful experience. We offer opportunities for development within a supportive, inclusive culture and a