Onsite Chat CSR - Customer Care Pro (Lipa)

TTEC Customer Care Management Philippines Inc; Iloilo; Vor Ort; PHP 223.000 - 357.000; Vollzeit

Benefits dieser Stelle

PTO

Tuition reimbursement

Health and wellness incentives

Zusammenfassung

TTEC Customer Care Management Philippines Inc in Lipa, Batangas is seeking a Chat Customer Service Representative to support customers onsite. You’ll help resolve inquiries via chat, text, email, and social channels, delivering compassionate, timely assistance that can turn a routine interaction into an outstanding experience.

Requirements include completing 2 years of college or equivalent, at least 6 months customer service experience, and solid written communication with basic computer

Qualifikationen

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or with background in lending and financial services
• Recognize, apply and explain your product or service knowledge
• Computer experience

Aufgaben

• Answer incoming communications from customers
• Connect and resolve issues with customers using written communication only

Kenntnisse

Written communication

Customer service

Computer skills

Product knowledge

Ausbildung

Two years of college

Jobbeschreibung

TTEC Customer Care Management Philippines Inc in Lipa, Batangas is seeking a Chat Customer Service Representative to support customers onsite. You’ll help resolve inquiries via chat, text, email, and social channels, delivering compassionate, timely assistance that can turn a routine interaction into an outstanding experience.

Requirements include completing 2 years of college or equivalent, at least 6 months customer service experience, and solid written communication with basic computer