Financial Chat Support Agent — Onsite in Lipa

TTEC; Tangob; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to work onsite at Robinsons Place Lipa. You will answer chats and messages, helping customers achieve peace of mind through written support.

The role emphasizes empathy, product knowledge, and timely responses in a dynamic, inclusive environment. Expect a structured path for career development within a global company, with benefits tied to position.

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or background in lending/financial services.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Customer service

Written communication

Problem solving

Computer skills

Education

Two years of college

Job description

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to work onsite at Robinsons Place Lipa. You will answer chats and messages, helping customers achieve peace of mind through written support.

The role emphasizes empathy, product knowledge, and timely responses in a dynamic, inclusive environment. Expect a structured path for career development within a global company, with benefits tied to position.