Onsite Chat CSR: Elevate Customer Experiences in Lipa

TTEC Customer Care Management Philippines Inc; Iloilo; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in the Philippines is seeking a Chat Customer Service Representative to work onsite in Lipa. You will handle customer inquiries via chat, text, email and social media with a focus on clear written communication and quick resolution.

Ideal candidates have completed 2 years in college or equivalent and at least 6 months of customer service experience. Strong product knowledge, empathy, and professional written responses are essential for success in

Qualifications

• Completed 2 years of college or equivalent.
• At least 6 months of customer service experience.
• Strong written communication skills.
• Basic computer skills and typing.

Responsibilities

• Handle customer inquiries via chat, text, email and social media.
• Resolve issues with empathy and clear written communication.

Skills

Customer service

Written communication

Computer skills

Education

Two years in college

Job description

TTEC Customer Care Management Philippines Inc in the Philippines is seeking a Chat Customer Service Representative to work onsite in Lipa. You will handle customer inquiries via chat, text, email and social media with a focus on clear written communication and quick resolution.

Ideal candidates have completed 2 years in college or equivalent and at least 6 months of customer service experience. Strong product knowledge, empathy, and professional written responses are essential for success in