Onsite CSR in Lipa: Elevate Customer Experience

TTEC; Tangob; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Lipa, Philippines. You will handle customer inquiries and provide friendly, accurate support to resolve issues and improve the customer experience.

Ideal candidates have at least 6 months in customer service, basic computer skills, and the ability to understand and explain our products or services. The role offers an inclusive culture and development opportunities with a benefits package.

Qualifications

• Completed High School Graduates (Old Curriculum) or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Resolve escalated or complex customer calls.
• Research and provide answers to resolve customer issues.

Skills

Customer service experience

Computer literacy

Product knowledge

Education

High School Diploma (Old Curriculum)

2 years in college

Job description

TTEC is seeking a Customer Service Representative to be onsite in Lipa, Philippines. You will handle customer inquiries and provide friendly, accurate support to resolve issues and improve the customer experience.

Ideal candidates have at least 6 months in customer service, basic computer skills, and the ability to understand and explain our products or services. The role offers an inclusive culture and development opportunities with a benefits package.