Onsite CSR in Lipa — Impactful Support with Great Benefits

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Lipa, Batangas, Philippines is seeking a Customer Service Representative to work onsite and help deliver exceptional customer experiences. You will resolve escalated calls with empathy and provide quick, clear answers to customers.

Requirements include High School graduates (Old Curriculum) or 2 years of college, at least 6 months of customer service experience, and basic computer skills.

Qualifications

• Completed High School Graduates (Old Curriculum) or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Computer literacy

Education

High School Graduate (Old Curriculum)

2 years in college

Tools

Computer

Job description

TTEC Customer Care Management Philippines Inc in Lipa, Batangas, Philippines is seeking a Customer Service Representative to work onsite and help deliver exceptional customer experiences. You will resolve escalated calls with empathy and provide quick, clear answers to customers.

Requirements include High School graduates (Old Curriculum) or 2 years of college, at least 6 months of customer service experience, and basic computer skills.