Onsite BPO Process Trainer - Lead & Inspire Teams

TASQ Staffing Solutions; Southern Manila District; On-site; PHP 279,000 - 446,000; Full time

Job summary

A staffing solutions company is looking for a BPO Process Trainer to work onsite in MOA Pasay. The ideal candidate should be a college graduate with at least 2 years of experience in the BPO industry and 1 year as a Process Trainer, preferably with a Life Insurance background. Responsibilities include leading training classes, monitoring trainees’ performance, and ensuring compliance with policies. Effective communication and teamwork skills are essential for this role.

Qualifications

• Minimum 2 years of experience in the BPO industry.
• At least 1 year of experience as a Process Trainer.
• Ability to monitor and evaluate trainees' performance.

Responsibilities

• Lead and co-lead training for new hires.
• Monitor daily attendance during training.
• Ensure compliance with organizational policies.

Skills

Knowledge transfer

Team development

Effective communication

Basic MS Office skills

Education

College graduate

Job description

A staffing solutions company is looking for a BPO Process Trainer to work onsite in MOA Pasay. The ideal candidate should be a college graduate with at least 2 years of experience in the BPO industry and 1 year as a Process Trainer, preferably with a Life Insurance background. Responsibilities include leading training classes, monitoring trainees’ performance, and ensuring compliance with policies. Effective communication and teamwork skills are essential for this role.