BPO Trainer & Curriculum Designer - Fast-Track Growth

TASQ Staffing Solutions; Mawaque; On-site; PHP 390,600 - 502,200; Full time

Benefits offered by this job

Quarterly performance bonus

Outstanding career development opportunities

Fair work-life balance

HMO and life insurance for employee and dependents

Job summary

A staffing solutions company is seeking an onsite Account/Process Trainer in Pampanga. The role requires at least 2-3 years of trainer experience in the BPO industry, ideally with tech support knowledge. Responsibilities include conducting training needs analysis, developing course content, and delivering effective training. An excellent communication skill set is necessary. This position offers quarterly performance bonuses and career development opportunities.

Qualifications

• At least 2 to 3 years trainer experience in the BPO industry.
• Preferably with a background or knowledge in tech support.
• Excellent oral and written communication.

Responsibilities

• Conduct training needs analysis and provide follow-up support.
• Develop curriculum and course content.
• Deliver training effectively and maintain training methodologies.
• Identify training needs and conduct research ethically.

Skills

Effective communication

Customer service

Technical support

Analytical ability

Word, Excel, PPT

Education

Graduate of any 4-year course

Job description

A staffing solutions company is seeking an onsite Account/Process Trainer in Pampanga. The role requires at least 2-3 years of trainer experience in the BPO industry, ideally with tech support knowledge. Responsibilities include conducting training needs analysis, developing course content, and delivering effective training. An excellent communication skill set is necessary. This position offers quarterly performance bonuses and career development opportunities.