Empathetic Onsite Customer Care Rep — Bacolod

TTEC; Bacolod; On-site; PHP 267,840 - 401,760; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Bacolod is seeking a Customer Care Representative to join our onsite team. We value a caring attitude and a readiness to learn, whether you have prior customer service experience or not.

You’ll handle customer inquiries, resolve issues, and contribute to a positive experience that reflects our Great Place to Work® culture in the Philippines. This role offers career development within a global team.

Qualifications

• Open to newbies or with customer service experience.
• High school diploma or equivalent required.

Responsibilities

• Handle escalated or complex customer calls and resolve issues.
• Answer incoming communications and research solutions to help customers.

Skills

Customer service

Communication skills

Computer experience

Product knowledge

Education

High school diploma

Job description

TTEC in Bacolod is seeking a Customer Care Representative to join our onsite team. We value a caring attitude and a readiness to learn, whether you have prior customer service experience or not.

You’ll handle customer inquiries, resolve issues, and contribute to a positive experience that reflects our Great Place to Work® culture in the Philippines. This role offers career development within a global team.