Onsite Airline CSR (Dayshift) - Growth & PTO Perks

TTEC; Iligan; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Bacolod, Philippines. You will handle customer inquiries, resolve issues, and provide product guidance to ensure a positive experience.

We value a can-do attitude and a commitment to helping customers with empathy and clarity. The role emphasizes ownership over escalating or resolving calls, collaboration with a global team, and a culture that rewards growth, learning, and customer-first service.

Qualifications

• Open to newbies or with customer service experience.
• Senior High school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience is needed.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Education

Senior High School Diploma or equivalent

Tools

Basic Computer Skills

Job description

TTEC is seeking a Customer Service Representative to be onsite in Bacolod, Philippines. You will handle customer inquiries, resolve issues, and provide product guidance to ensure a positive experience.

We value a can-do attitude and a commitment to helping customers with empathy and clarity. The role emphasizes ownership over escalating or resolving calls, collaboration with a global team, and a culture that rewards growth, learning, and customer-first service.