Odm Administrator

Ericsson; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ericsson Philippines is hiring an ODM Administrator to manage orders and delivery processes end-to-end, ensuring accurate order entry, timely confirmations, and smooth coordination with Sales, Project Management, Supply, Logistics, and Finance.

The role requires 3–7 years in order management or logistics, a Bachelor’s degree in a related field, and experience with ERP systems such as SAP. You will optimize supply chain execution and mentor colleagues on processes and tools.

Qualifications

• Understanding of end-to-end order, delivery, and return flows.
• Analytical skills to interpret data and solve issues.
• Attention to detail and accuracy in orders and documentation.
• Strong stakeholder collaboration with Sales, Project Management, Supply, Logistics, Finance, and Customer Service.
• Ability to manage multiple orders and meet deadlines.
• Proficient English communication; other languages a plus.

Responsibilities

• Determine delivery strategies to meet customer requirements cost-effectively.
• Record incoming orders and verify accuracy for clarified bookings.
• Monitor material requirements and track orders for timely confirmations.
• Facilitate product assignment and manage material confirmation availability.
• Handle change requests and ensure outbound deliveries are prepared for transport.
• Execute shipments and process invoices and credit notes related to PO and non-PO.

Skills

Order management

Delivery

Return flows

Data analysis

Stakeholder management

Communication

Time management

Mentoring

Education

Bachelor's degree in Supply Chain / Logistics / Business / Engineering

Tools

SAP

Job description

ODM Administrator

Company : Ericsson Job Type : Full Time Philippines

Job Description - ODM Administrator

Join our Team

About this opportunity: Ericsson is pleased to offer an exciting full-time opportunity within our company in the role of Order and Delivery Management (ODM). The successful candidate will be responsible for the robust management of orders, ensuring a 100% clarification check, the monitoring and delivery of orders in line with sales or project requirements. This position will also involve the handling of all products and services, bridging returns and transportation, and optimizing supply chain execution to enhance overall control and management in terms of both orders and return flows.

What you will do:

• Determine delivery strategies for required items, aiming to meet customer requirements in a cost-efficient manner.
• Record incoming customer orders, verifying their accuracy to ensure clarified orders are accurately booked.
• Monitor material requirements to fulfill customer requests and track orders so all line items are confirmed in a timely manner.
• Facilitate the release of activities related to product assignment and manage material confirmation availability.
• Handle change requests from stakeholders while ensuring outbound deliveries are prepped and ready for transportation per order acknowledgment.
• Execute shipments as planned, including the processing of invoices and credit notes relative to PO and Non-PO.

The skills you bring:

• Strong understanding of end-to-end order, delivery, and return flows within a supply chain.
• Solid analytical skills with the ability to interpret data, identify issues, and propose solutions using established procedures, precedents, and judgement.
• High attention to detail and accuracy in order handling, documentation, and system updates.
• Strong stakeholder management skills, with the ability to collaborate effectively with Sales, Project Management, Supply, Logistics Service Providers, Finance, and Customer Service.
• Ability to manage multiple orders and tasks in parallel, prioritise effectively, and meet deadlines.
• Good communication skills, both written and verbal, in English; additional languages are an advantage depending on location.
• Proactive, solution-oriented mindset with a strong customer and service focus.
• Demonstrated ability to mentor and support colleagues on processes and tools, while operating as an individual contributor without direct people management responsibility.

Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related field; or equivalent experience.
• At least 3-7 years of experience in order management, supply chain, logistics, or a related field.
• Experience with order-to-delivery processes, transportation, and returns in a global or regional environment.
• Experience with ERP and order management systems (e.g. SAP or similar) is an advantage.