Odm Team Leader

Ericsson; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Ericsson in the Philippines seeks an ODM Team Leader to oversee end-to-end order management, delivery and return flows, and to optimize supply chain execution in line with sales and project requirements.

You will record orders, monitor material requirements, coordinate shipments, and support colleagues with processes and tools as an individual contributor. A strong background in ERP/order management systems and stakeholder management is essential.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 7–10 years in order management or supply chain roles.
• Experience with ERP and order-to-delivery processes, including returns.
• Familiarity with SAP or similar systems.

Responsibilities

• Define delivery strategies to meet customer requirements cost-effectively.
• Record incoming orders and verify accuracy for booking.
• Monitor material requirements and track orders to confirm items timely.
• Facilitate product assignment and manage material confirmation availability.
• Handle change requests and prepare outbound deliveries for transport.
• Process shipments, invoices, and credit notes related to PO and non-PO.

Skills

Order management

Supply chain

ERP systems (SAP)

Stakeholder management

Data analysis

Attention to detail

English communication

Mentoring (peer support)

Education

Bachelor's degree in Supply Chain Management or related field

Tools

SAP

Job description

Company : Ericsson Job Type : Full Time Philippines

Job Description - ODM Team Leader

Join our Team

About this opportunity:

Ericsson is pleased to offer an excitingopportunity in the role of Order and Delivery Management (ODM) Team Leader. The successful candidate will be responsible for the robust management of orders, ensuring a 100% clarification check, the monitoring and delivery of orders in line with sales or project requirements. This position will also involve the handling of all products and services, bridging returns and transportation, and optimizing supply chain execution to enhance overall control and management in terms of both orders and return flows.

What you will do:

• Determine delivery strategies for required items, aiming to meet customer requirements in a cost-efficient manner.
• Record incoming customer orders, verifying their accuracy to ensure clarified orders are accurately booked.
• Monitor material requirements to fulfill customer requests and track orders so all line items are confirmed in a timely manner.
• Facilitate the release of activities related to product assignment and manage material confirmation availability.
• Handle change requests from stakeholders while ensuring outbound deliveries are prepped and ready for transportation per order acknowledgment.
• Execute shipments as planned, including the processing of invoices and credit notes relative to PO and Non-PO.

The skills you bring:

• Strong understanding of end-to-end order, delivery, and return flows within a supply chain.
• Solid analytical skills with the ability to interpret data, identify issues, and propose solutions using established procedures, precedents, and judgement.
• High attention to detail and accuracy in order handling, documentation, and system updates.
• Strong stakeholder management skills, with the ability to collaborate effectively with Sales, Project Management, Supply, Logistics Service Providers, Finance, and Customer Service.
• Ability to manage multiple orders and tasks in parallel, prioritise effectively, and meet deadlines.
• Good communication skills, both written and verbal, in English; additional languages are an advantage depending on location.
• Proactive, solution-oriented mindset with a strong customer and service focus.
• Demonstrated ability to mentor and support colleagues on processes and tools, while operating as an individual contributor without direct people management responsibility.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related field; or equivalent experience.
• At least 7-10years of experience in order management, supply chain, logistics, or a related field.
• Experience with order-to-delivery processes, transportation, and returns in a global or regional environment.
• Experience with ERP and order management systems (e.g. SAP or similar) is an advantage.