Non-Voice Chat Support Agent | English Pro & Problem Solver

R. Celestial Clothing Shop; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO

Free meals

Job Training

Health & Wellness Insurance

Job summary

R. Celestial Clothing Shop in Makati is seeking a Virtual / NonVoice Call Center Agent to work on-site. You will deliver exceptional customer service through non-voice channels, handle inquiries, and follow scripts to resolve issues and satisfy customers.

The ideal candidate has a high school diploma (or equivalent), 1-3 years in customer service, strong English language skills, and a collaborative attitude. On-the-job training is provided, with health and wellness benefits included.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years in a customer service role.
• Strong customer service skills and excellent command of English.

Responsibilities

• Provide exceptional customer service to clients through non-voice communication channels.
• Handle customer inquiries and complaints with a focus on problem resolution.
• Communicate effectively in English to ensure clear understanding and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service processes and improve service delivery.

Skills

Customer service

English language

Problem solving

Education

High school diploma or equivalent

Job description

R. Celestial Clothing Shop in Makati is seeking a Virtual / NonVoice Call Center Agent to work on-site. You will deliver exceptional customer service through non-voice channels, handle inquiries, and follow scripts to resolve issues and satisfy customers.

The ideal candidate has a high school diploma (or equivalent), 1-3 years in customer service, strong English language skills, and a collaborative attitude. On-the-job training is provided, with health and wellness benefits included.