Email & Chat Support Specialist (Non-Voice)

Lyceum of the Philippines University Batangas; Caloocan; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Competitive Salary

Monthly Commissions

HMO with 2 FREE Dependents from Day 1

Paid leaves, OT & holiday pay

Government-mandated benefits & 13th-month pay

Free Coffee and Biscuits at the office

Job summary

A growing educational institution in the Philippines is seeking a Non-Voice Agent for their Metro Sites. The successful candidate will manage tasks such as data entry and customer correspondence while ensuring high-quality service and maintaining records. Ideal applicants should possess a high school diploma, strong communication skills, and the ability to thrive in a dynamic workspace. Enjoy benefits like competitive salary, HMO coverage from Day 1, and a work-life balance with fixed weekends off.

Qualifications

• Must have a high school diploma or equivalent.
• Strong communication and interpersonal skills are essential.
• Excellent decision-making abilities are required.

Responsibilities

• Manage non-voice account tasks including data entry and chat support.
• Provide accurate information and resolve inquiries efficiently.
• Maintain detailed records of interactions and ensure timely responses.

Skills

Good communication and interpersonal skills

Excellent problem-solving abilities

Ability to thrive in a fast-paced environment

Education

High school diploma or equivalent

Job description

A growing educational institution in the Philippines is seeking a Non-Voice Agent for their Metro Sites. The successful candidate will manage tasks such as data entry and customer correspondence while ensuring high-quality service and maintaining records. Ideal applicants should possess a high school diploma, strong communication skills, and the ability to thrive in a dynamic workspace. Enjoy benefits like competitive salary, HMO coverage from Day 1, and a work-life balance with fixed weekends off.