Onsite Customer Experience Agent - Voice & Chat

Crescendo Staffing and Business Consulting Inc.; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Paid Holidays

Job summary

A staffing and consulting firm in Makati is hiring a detail-oriented and customer-focused Call Center Representative. This role involves communicating with customers mainly through chat and email, helping resolve issues and providing information. Ideal candidates should have at least 1 year of call center experience and a high school diploma or college education. This is a full-time, on-site position with a shifting schedule and offers opportunities for growth and benefits.

Qualifications

• At least 1 year of call center experience.
• Ability to handle customer inquiries through chat and email.
• Willingness to work in a shifting schedule.

Responsibilities

• Communicate with customers via chat and email.
• Assist customers by providing information and resolving issues.
• Ensure a positive overall customer experience.

Skills

Detail-oriented

Customer-focused

Communication skills

Education

High School/Senior High School

College Undergrad

Job description

A staffing and consulting firm in Makati is hiring a detail-oriented and customer-focused Call Center Representative. This role involves communicating with customers mainly through chat and email, helping resolve issues and providing information. Ideal candidates should have at least 1 year of call center experience and a high school diploma or college education. This is a full-time, on-site position with a shifting schedule and offers opportunities for growth and benefits.