Full Virtual Process / Customer Service Representative

R. Celestial Clothing Shop; Makati; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

HMO

Free meals

Job training

Job summary

R. Celestial Clothing Shop in Makati is seeking a dedicated Customer Service Representative to handle inquiries via phone, chat, and email in a fast-paced virtual environment.

Responsibilities include delivering exceptional service, resolving issues through problem-solving, documenting interactions, and maintaining a positive attitude while meeting quality standards.

Qualifications

• High school diploma or equivalent preferred
• 0–2 years of experience in customer service
• Strong customer service skills and communication abilities

Responsibilities

• Deliver exceptional customer service by responding to inquiries via phone, chat, and email
• Effectively resolve customer issues through problem-solving techniques
• Utilize active listening to understand needs and provide appropriate solutions
• Maintain a positive attitude while handling calls in a fast-paced environment
• Document customer interactions and feedback using the provided software tools

Skills

Customer service

English proficiency

Call center operations

Education

High school diploma

Job description

Full Virtual Process / Customer Service Representative

R. Celestial Clothing Shop

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Free Meals

Professional Development

Job Training

Description

• Deliver exceptional customer service by responding to customer inquiries via phone, chat, and email.
• Effectively resolve customer issues through problem-solving techniques.
• Utilize active listening skills to understand customer needs and provide appropriate solutions.
• Maintain a positive attitude while handling calls in a fast-paced environment.
• Document customer interactions and feedback using the provided software tools.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in English, both written and verbal
• Skills and Competencies: Basic knowledge of call center operations
• Qualities and Traits: Ability to work independently in a virtual environment
• Qualities and Traits: Strong problem-solving skills

Customer Service English Language Call Centre Problem Solving

Preview

HR Manager R. Celestial Clothing Shop

Working Location

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