Customer Support Specialist - Non-Voice (Flexible Hours)

Concentrix; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider located in Quezon City, Philippines, is looking for an individual to assist customers through non-voice communication channels, providing excellent service and support to ensure customer satisfaction. The ideal candidate should have a high school diploma and 0-2 years of experience in a customer service role. Preferred skills include strong communication abilities and proficiency in English. Flexible working hours are available.

Qualifications

• 0-2 years of experience in customer service or related role.
• Proficient in English and familiarity with call center operations.
• Strong communication skills and patience.

Responsibilities

• Assist customers through non-voice communication channels.
• Provide excellent customer service and support.
• Document customer interactions accurately.

Skills

Customer service skills

Strong communication skills

Problem-solving attitude

Proficient in English

Education

High School diploma or equivalent

Job description

A leading customer service provider located in Quezon City, Philippines, is looking for an individual to assist customers through non-voice communication channels, providing excellent service and support to ensure customer satisfaction. The ideal candidate should have a high school diploma and 0-2 years of experience in a customer service role. Preferred skills include strong communication abilities and proficiency in English. Flexible working hours are available.