Non-Voice Telecom Support Specialist — Growth & Training

Recruitify_HR; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Bonuses

13th month pay

HMO coverage

SSS

Pag-IBIG

PhilHealth

Career growth

Job summary

Recruitify_HR is hiring Customer Service Representatives in Metro Manila for a Telecommunications account. Fresh graduates and new job seekers are welcome. You will handle inbound calls, provide solutions, and ensure courteous, professional service while maintaining thorough documentation.

The role requires 18+ years old, strong English communication, and willingness to work onsite on shifting schedules, including holidays and weekends. Training is provided with full salary.

Qualifications

• Strong oral and written English communication skills.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

English communication

Education

High School Graduate

College undergraduates

Job description

Recruitify_HR is hiring Customer Service Representatives in Metro Manila for a Telecommunications account. Fresh graduates and new job seekers are welcome. You will handle inbound calls, provide solutions, and ensure courteous, professional service while maintaining thorough documentation.

The role requires 18+ years old, strong English communication, and willingness to work onsite on shifting schedules, including holidays and weekends. Training is provided with full salary.