Night-Shift Insurance Verification Specialist (Onsite)

MicroSourcing International; Philippines; On-site; PHP 220,000 - 320,000; Full time

Job summary

MicroSourcing, based in the Philippines, is seeking a Customer Care Specialist to support patient eligibility verification and data documentation. The role requires strong English communication, data entry accuracy, and the ability to work onsite at Two Ecom, MOA, Pasay with a night shift.

You will utilize Word and Excel to manage records, maintain patient charts, and ensure timely responses to inquiries while delivering professional customer service in a fast-paced environment.

Qualifications

• Fluent in English communication, both written and spoken.
• Experience navigating email and internet tools effectively.
• Knowledge of health insurance policies and guidelines.

Responsibilities

• Verify patient eligibility and benefits with health insurance providers.
• Document Medical Chart Notes and update patient records in the system.
• Provide professional customer service with a positive, knowledgeable attitude.
• Manage data accurately using Word and Excel.
• Handle multiple tasks, prioritizing to meet deadlines.

Skills

Excellent English communication

Email and internet navigation

Health insurance knowledge

Multitasking / time management

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Job description

MicroSourcing, based in the Philippines, is seeking a Customer Care Specialist to support patient eligibility verification and data documentation. The role requires strong English communication, data entry accuracy, and the ability to work onsite at Two Ecom, MOA, Pasay with a night shift.

You will utilize Word and Excel to manage records, maintain patient charts, and ensure timely responses to inquiries while delivering professional customer service in a fast-paced environment.