Patient Insurance Verifications Specialist — Night Shift

MicroSourcing International; Pasay; On-site; PHP 246,000 - 379,000; Full time

Job summary

MicroSourcing is seeking a Customer Care Specialist in Pasay to support health insurance verification and patient data management. This onsite night-shift role will handle documentation and customer service for patients and providers.

You will use Microsoft Word and Excel to document data accurately while delivering professional service, maintaining a positive attitude. Strong English communication, multitasking, and organizational skills are essential for success in this role.

Qualifications

• Excellent oral and written communication in English.
• Proficient in email transmission and internet navigation.
• Knowledge of Health Insurance policies and guidelines.
• Excellent multitasking, time management, and organization.
• Ability to work independently and in a team.

Responsibilities

• Verify patient eligibility and benefits with various health insurance providers.
• Utilize proficiency in Microsoft Word and Excel to manage and document data accurately.
• Provide professional customer service, maintaining a positive and knowledgeable attitude during communication.
• Document comprehensive Medical Chart Notes and update patient records precisely in the system.
• Manage multiple tasks simultaneously, prioritizing activities to achieve results and meet strict deadlines.

Skills

Communication skills

English fluency

Multitasking

Time management

Organization

Tools

Microsoft Word

Microsoft Excel

Job description

MicroSourcing is seeking a Customer Care Specialist in Pasay to support health insurance verification and patient data management. This onsite night-shift role will handle documentation and customer service for patients and providers.

You will use Microsoft Word and Excel to document data accurately while delivering professional service, maintaining a positive attitude. Strong English communication, multitasking, and organizational skills are essential for success in this role.