Patient Insurance Verifier & Care Specialist

MicroSourcing; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

MicroSourcing, a leading offshore managed services provider in the Philippines, seeks a Customer Care Specialist to be based at Two Ecom, MOA, Pasay. This onsite night-shift role supports health insurance processes with accuracy and professionalism.

You will verify patient eligibility, document medical records, and maintain precise data using Word and Excel while delivering courteous service to clients.

Qualifications

• Effective oral and written communication in English.
• Proficiency with email transmission and internet navigation.
• Demonstrated knowledge of Health Insurance policies and guidelines.
• Exceptional multitasking, time management, and being highly organized.
• Ability to work efficiently both alone and as a cohesive team member.

Responsibilities

• Verify patient eligibility and benefits with health insurance providers.
• Utilize proficiency in Microsoft Word and Excel to manage and document data accurately.
• Provide professional customer service, maintaining a positive and knowledgeable attitude during communication.
• Document comprehensive Medical Chart Notes and update patient records precisely in the system.
• Manage multiple tasks simultaneously, prioritizing activities to achieve results and meet strict deadlines.

Skills

English communication

MS Word

MS Excel

Health insurance knowledge

Multitasking

Time management

Team player

Independent work

Email

Tools

Email

Internet navigation

Job description

MicroSourcing, a leading offshore managed services provider in the Philippines, seeks a Customer Care Specialist to be based at Two Ecom, MOA, Pasay. This onsite night-shift role supports health insurance processes with accuracy and professionalism.

You will verify patient eligibility, document medical records, and maintain precise data using Word and Excel while delivering courteous service to clients.