Night-Shift Insurance Verification & Authorization Specialist

MicroSourcing; Taguig; On-site; PHP 446,400 - 613,800; Full time

Benefits offered by this job

Healthcare from day one

PTO with cash-out

Group life insurance

Performance bonuses

Flexible work arrangements

Career advancement

Diversity & inclusion

Job summary

MicroSourcing in Taguig, Philippines, is seeking an Insurance Verification and Authorization (IV/Auth) Specialist for full-time, on-site night shift supporting US time zones. You will verify eligibility, process authorizations, and coordinate with US providers and patients to ensure timely, HIPAA-compliant workflows.

The role requires EMR experience (Epic/Cerner/Meditech), strong English communication, and proficiency with MS Office. Night shifts and US-time alignment are essential.

Qualifications

• At least 1 year of U.S. healthcare insurance verification and authorization experience.
• Senior High School Diploma or equivalent.
• Experience with an electronic medical record (EMR) system (Epic, Cerner, Meditech).
• Strong understanding of insurance verification processes and benefit determination.
• Familiarity with payer portals and insurance websites for checking authorization and eligibility status.
• Proficiency in MS Office Standard Tools (Word, Outlook, Excel, etc.).
• Excellent verbal and written English communication skills (CEFR level B2 or higher).
• Willingness to work night shifts and adapt to U.S. time zones.

Responsibilities

• Insurance Verification: Verify insurance and benefit eligibility for patient services.
• Authorization: Review clinical documentation and insurance guidelines to determine authorization requirements; verify accuracy of authorizations; obtain authorizations for scheduled services; ensure timely submission and follow-up.
• Payer and Patient Outreach and Communication: Perform outbound calls and online inquiries to verify eligibility and follow up on prior authorization requests; handle inbound calls from U.S.-based patients and providers; coordinate with physician offices to obtain missing documentation.
• Documentation: Accurately enter and update authorization, eligibility, benefit, and patient demographics in client systems; document all payer communication and account activity.
• Maintain confidentiality and HIPAA compliance; adhere to IV/Auth quality and productivity standards.

Skills

US healthcare insurance verification

EMR (Epic/Cerner/Meditech)

MS Office (Word/Excel/Outlook)

English communication (B2+)

Night shift readiness

Education

Senior High School Diploma

Tools

Epic

Cerner

Meditech

Job description

MicroSourcing in Taguig, Philippines, is seeking an Insurance Verification and Authorization (IV/Auth) Specialist for full-time, on-site night shift supporting US time zones. You will verify eligibility, process authorizations, and coordinate with US providers and patients to ensure timely, HIPAA-compliant workflows.

The role requires EMR experience (Epic/Cerner/Meditech), strong English communication, and proficiency with MS Office. Night shifts and US-time alignment are essential.