Night-Shift Fraud Supervisor — Lead & Resolve (Onsite, Taguig)

Recruitify_HR; Quezon; On-site; PHP 334,800 - 558,000; Full time

Job summary

A recruiting company based in the Philippines is looking for a Fraud Supervisor to manage customer service inquiries and support. This role requires a college degree and at least 3 to 5 years of relevant experience, including 1 year in a supervisory position. The candidate will work onsite in Taguig and must be amenable to night shifts. The company offers internal upskilling and is open to applicants currently residing in the Philippines.

Qualifications

• At least 3 to 5 years of relevant experience.
• At least 1 year of supervisory experience.
• Amenable to work full onsite.

Responsibilities

• Provide customer service support to policy holders and new customers.
• Conduct research to provide necessary information.
• Manage documentation according to standard operating procedures.

Skills

Fraud profile

QA experience

Customer service support

Education

4-year college graduate

Job description

A recruiting company based in the Philippines is looking for a Fraud Supervisor to manage customer service inquiries and support. This role requires a college degree and at least 3 to 5 years of relevant experience, including 1 year in a supervisory position. The candidate will work onsite in Taguig and must be amenable to night shifts. The company offers internal upskilling and is open to applicants currently residing in the Philippines.