Night Shift Fraud Supervisor & Senior Analyst (Onsite)

Recruitify_HR; Taguig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Joining bonus up to Php 45,000

Job summary

A prominent recruitment agency is seeking a Fraud Supervisor/Fraud Senior Analyst to work onsite at Taguig, Metro Manila. The role requires a 4-year college degree and 3-5 years of relevant experience, with at least 1 year in a supervisory position. Responsibilities include providing customer service support, conducting research, resolving issues, and ensuring compliance with regulations. Offering a joining bonus of up to Php 45,000, this is an excellent opportunity for those motivated to grow within the company.

Qualifications

• At least 3 to 5 years of relevant experience.
• A year of supervisory experience is required.
• Amenable to work full onsite.

Responsibilities

• Provide customer service support to various stakeholders.
• Conduct research and provide necessary information to callers.
• Resolve caller issues and escalate as needed.
• Document all call information according to procedures.
• Complete compliance and regulatory training as required.

Skills

Fraud profile

Supervisory experience

Education

4-year college graduate, any course

Job description

A prominent recruitment agency is seeking a Fraud Supervisor/Fraud Senior Analyst to work onsite at Taguig, Metro Manila. The role requires a 4-year college degree and 3-5 years of relevant experience, with at least 1 year in a supervisory position. Responsibilities include providing customer service support, conducting research, resolving issues, and ensuring compliance with regulations. Offering a joining bonus of up to Php 45,000, this is an excellent opportunity for those motivated to grow within the company.