Merchant Relationship & Digital Banking Growth Specialist

Maya; Bicol Region; On-site; PHP 600,000 - 900,000; Full time

Job summary

Maya is seeking a Relationship Management Specialist to support merchant relationships and promote digital banking solutions in the Philippines. The role focuses on cross-selling business deposits, loans, and partnerships while onboarding merchants and ensuring timely activation of products.

The ideal candidate has 3–5 years in digital banking, strong account management and solutions selling skills, and the ability to collaborate with cross-functional teams to meet sales targets.

Qualifications

• Minimum 3–5 years of experience in a digital bank or banking industries.
• Strong background in acquiring and managing accounts, business development, and cross-selling.
• Experience with contract reviews, compliance alignment, and process improvement is a plus.
• Ability to build and sustain productive relationships with customers, partners, and leadership.

Responsibilities

• Achieve bank sales targets and drive cross-sell of digital bank products to merchants.
• Onboard merchants and support activation of products or disbursement.
• Establish and optimize relationships with key partners.
• Collaborate with cross-functional teams (commercial, operations, compliance, etc.).
• Ensure adherence to corporate policies and procedures; monitor partner concerns.
• Lead partnerships with co-marketing initiatives and distribute banking and lending products.
• Drive merchant conversions to first-time borrowers and meet lending goals.
• Onboard new strategic partners quarterly aligned with objectives.

Skills

Account acquisition

Account management

Business development

Solutions selling

Cross-selling

Job description

Maya is seeking a Relationship Management Specialist to support merchant relationships and promote digital banking solutions in the Philippines. The role focuses on cross-selling business deposits, loans, and partnerships while onboarding merchants and ensuring timely activation of products.

The ideal candidate has 3–5 years in digital banking, strong account management and solutions selling skills, and the ability to collaborate with cross-functional teams to meet sales targets.