Merchant Growth Relationship Manager (Hybrid)

Northwestern University; Philippines; Hybrid; PHP 334,800 - 558,000; Full time

Job summary

A technology solutions company in the Philippines is seeking a Relationship Manager to lead merchant acquisition and manage key client relationships. The ideal candidate will have a Bachelor’s degree, experience in relationship management, and strong communication skills. This role includes responsibilities such as expanding the business portfolio and ensuring client satisfaction in a hybrid work environment.

Qualifications

• Bachelor's degree in a relevant field is required.
• Strong background in relationship management, customer service, or sales.
• Experience using CRM tools is advantageous.

Responsibilities

• Lead merchant acquisition efforts to expand the portfolio.
• Manage and nurture relationships with key clients.
• Support and execute sales strategies for growth.
• Quickly resolve client issues and escalate when needed.
• Collaborate with internal teams for smooth client onboarding.

Skills

Relationship management

Customer service

Sales strategies

CRM tools

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field

Tools

CRM software

Job description

A technology solutions company in the Philippines is seeking a Relationship Manager to lead merchant acquisition and manage key client relationships. The ideal candidate will have a Bachelor’s degree, experience in relationship management, and strong communication skills. This role includes responsibilities such as expanding the business portfolio and ensuring client satisfaction in a hybrid work environment.