Merchant Growth & Client Relations Lead (Hybrid)

Upcap; Makati; Hybrid; PHP 334,800 - 669,600; Full time

Job summary

A leading technology firm is seeking a motivated Relationship Manager to enhance merchant acquisition and optimize client relationships in a hybrid work environment. The ideal candidate will have a Bachelor's degree in a relevant field and a strong background in relationship management or sales. Responsibilities include executing sales strategies, ensuring client satisfaction, and collaborating with internal teams for seamless onboarding. This role emphasizes communication, problem-solving, and a proactive customer-first attitude.

Qualifications

• Bachelor's degree in a relevant field.
• Strong background in relationship management, customer service, or sales.
• Experience with CRM tools is advantageous.
• Excellent communication and interpersonal skills.
• Ability to efficiently solve client issues.

Responsibilities

• Lead merchant acquisition efforts to grow the portfolio.
• Manage relationships with key clients for satisfaction.
• Execute sales strategies for client acquisition.
• Ensure client data accuracy and reporting.
• Collaborate for efficient client onboarding.

Skills

Relationship management

Customer service

Sales

Communication

Problem-solving

Team collaboration

Education

Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field

Tools

CRM tools

Job description

A leading technology firm is seeking a motivated Relationship Manager to enhance merchant acquisition and optimize client relationships in a hybrid work environment. The ideal candidate will have a Bachelor's degree in a relevant field and a strong background in relationship management or sales. Responsibilities include executing sales strategies, ensuring client satisfaction, and collaborating with internal teams for seamless onboarding. This role emphasizes communication, problem-solving, and a proactive customer-first attitude.