Mandarin Order Support (Logistics & Billing)

J-K Netwok Services; Philippines; On-site; PHP 812,000 - 973,000; Full time

Benefits offered by this job

HMO coverage

Medicine reimbursement

13th month pay

Government-mandated benefits

Vacation Leave, Sick Leave, and Anniv.

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Order Support Specialist to join our logistics team. The role requires Mandarin proficiency and strong English, with experience in order processing, billing, and client liaison.

You will monitor invoices, prepare reports, and coordinate with carriers and clients to ensure timely settlements while maintaining high service standards. The position is on-site and offers a Monday to Friday schedule with a monthly salary of PHP 80,000.

Qualifications

• Proficient in Mandarin and English with excellent written and verbal communication.
• Experience in logistics, financial analysis, billing, cost allocation, data analysis, or Accounts Payable (AP); ERP/MRP experience is an advantage.
• Excellent Excel skills including VLOOKUP, PivotTables, macros, formulas, and reporting tools.

Responsibilities

• Monitor client transactions and process invoices, review results, resolve cost allocation issues, and support payment settlements on time.
• Prepare weekly reports on production performance and customer service tickets, identifying issues and reporting potential risks.
• Coordinate with clients and internal teams to investigate and resolve invoice, billing, system, and other customer concerns.
• Attend client meetings, provide updates on deliverables, and respond to daily client inquiries and requests.
• Review reports, recommend process improvements, and support monthly business reviews and other assigned tasks.

Skills

Mandarin

English

Communication

Data analysis

Analytical

Client coordination

Tools

Microsoft Excel

ERP/MRP

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Order Support Specialist to join our logistics team. The role requires Mandarin proficiency and strong English, with experience in order processing, billing, and client liaison.

You will monitor invoices, prepare reports, and coordinate with carriers and clients to ensure timely settlements while maintaining high service standards. The position is on-site and offers a Monday to Friday schedule with a monthly salary of PHP 80,000.