Mandarin Customer Shipping & Billing Specialist

J-K Netwok Services; Philippines; On-site; PHP 812,000 - 973,000; Full time

Benefits offered by this job

HMO

Medicine reimbursement

13th-month pay

Government benefits

Vacation Leave

Sick Leave

Anniversary Leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Customer Shipping Specialist to support invoicing, billing, and payment processing. The role requires Mandarin and English fluency and a solid background in logistics or financial analysis.

You will ensure timely settlements and maintain productive client relationships. The position is on-site with a shifting schedule (Mon-Fri) and offers Php 80,000 salary plus standard benefits.

Qualifications

• Open to Filipino and Filipinos who are proficient in Mandarin and English.
• At least 3 years experience in logistics, financial analysis, billing, cost allocation, data analysis or Accounts Payable (AP); ERP/MRP experience is an advantage.
• Excellent written and verbal communication with clients, carriers, and internal teams.
• Proficient in Microsoft Excel with advanced functions and reporting tools.

Responsibilities

• Monitor client transactions and process invoices, review results, resolve cost allocation issues, and support payment settlements on time.
• Prepare weekly reports on production performance and customer service tickets, identifying issues and reporting potential risks.
• Coordinate with clients and internal teams to investigate and resolve invoice, billing, system, and other customer concerns.
• Attend client meetings, provide updates on deliverables, and respond to daily client inquiries and requests.
• Review reports, recommend process improvements, and support monthly business reviews and other assigned tasks.

Skills

Mandarin bilingual

Excel proficiency

Analytical thinking

Communication skills

Tools

ERP/MRP

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Customer Shipping Specialist to support invoicing, billing, and payment processing. The role requires Mandarin and English fluency and a solid background in logistics or financial analysis.

You will ensure timely settlements and maintain productive client relationships. The position is on-site with a shifting schedule (Mon-Fri) and offers Php 80,000 salary plus standard benefits.