Mandarin-Bilingual Logistics & Customer Support Specialist

J-K Netwok Services; Philippines; On-site; PHP 812,000 - 973,000; Full time

Benefits offered by this job

HMO

Medicine reimbursement

13th month pay

Government benefits

Vacation/Sick/Anniversary Leave

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics & Customer Support Specialist to coordinate client invoices and support payments. The role requires strong Mandarin and English, with at least 3 years in logistics, billing or AP. Proficiency in Excel and ERP/MRP is a plus.

The position is on-site with a shifting schedule and offers comprehensive benefits including HMO, medicine reimbursement, 13th month pay, and government-mandated benefits.

Qualifications

• Fluent in Mandarin and English; Filipino nationals welcome.
• 3+ years in logistics, financial analysis, billing, cost allocation, data analysis or AP; ERP/MRP an advantage.
• Strong Excel skills including VLOOKUP, PivotTables, macros and reporting tools.

Responsibilities

• Monitor client transactions and process invoices; review results and support settlements.
• Prepare weekly reports on production performance and service tickets.
• Coordinate with clients and internal teams to resolve invoice, billing, and system concerns.

Skills

Mandarin language

English language

Client coordination

Microsoft Excel

Tools

ERP/MRP

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics & Customer Support Specialist to coordinate client invoices and support payments. The role requires strong Mandarin and English, with at least 3 years in logistics, billing or AP. Proficiency in Excel and ERP/MRP is a plus.

The position is on-site with a shifting schedule and offers comprehensive benefits including HMO, medicine reimbursement, 13th month pay, and government-mandated benefits.