Mandarin Helpdesk Specialist – Onsite Support, Alabang

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and你的依赖

Non-Taxable Allowance on top of Basic

Excellent Program Incentives

Group Life Insurance

30 Service Incentive Leaves

Job summary

J-K Netwok Services in Alabang, Muntinlupa is seeking a Mandarin Assistant Helpdesk Specialist for an on-site role with shifting schedule. Salary is Php 117,000 per month. Open to Filipinos who can speak Mandarin and English.

Undergraduates or degree holders are welcome; prior customer service experience is a plus. Benefits include government-mandated benefits, on-site allowance, extensive HMO coverage for dependents, non-taxable allowance, performance incentives, group life insurance, and 30

Qualifications

• Must speak Mandarin and English.
• Open to undergraduates or degree holders.
• Customer service experience is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on how to update menu, prices, and inventory.
• Assist crew when devices are not printing receipts.
• Guide Restaurant managers when the schedule tracker is not updating.
• Extend answers on inquiries about paper jams or device not powering on.
• Provide crew and waiters answers when credit card transactions failed.

Skills

Mandarin language

English language

Education

Undergraduate or higher

Job description

J-K Netwok Services in Alabang, Muntinlupa is seeking a Mandarin Assistant Helpdesk Specialist for an on-site role with shifting schedule. Salary is Php 117,000 per month. Open to Filipinos who can speak Mandarin and English.

Undergraduates or degree holders are welcome; prior customer service experience is a plus. Benefits include government-mandated benefits, on-site allowance, extensive HMO coverage for dependents, non-taxable allowance, performance incentives, group life insurance, and 30