Mandarin Helpdesk Coordinator - On-Site Alabang

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government mandated benefits

Work-on-site allowance

Extensive HMO coverage for you and on

Non-Taxable Allowance on top of your B

Excellent program incentives based on

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Job summary

J-K Netwok Services in Alabang, Muntinlupa invites applications for a Mandarin Assistant Helpdesk Coordinator. The role focuses on supporting restaurant operations and using the system to navigate menus, pricing, and inventory while working on-site.

Qualifications include Mandarin and English fluency and a background in customer service. Open to undergraduates or degree holders; shifting schedule and government benefits accompany the position.

Qualifications

• Fluent in Mandarin and English.
• Open to undergraduates or degree holders of any course.
• Experience in customer service is advantageous.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on how to update menu, prices, and inventory.
• Assist crew when devices are not printing receipts.
• Guide Schedule tracker when the tracker is not updating.
• Provide answers on inquiries about paper jams or device not powering on.
• Answer crew and waiters when credit card transactions fail.

Skills

Mandarin language

English language

Customer service

Education

Open to undergraduates or degree holders of any course

Job description

J-K Netwok Services in Alabang, Muntinlupa invites applications for a Mandarin Assistant Helpdesk Coordinator. The role focuses on supporting restaurant operations and using the system to navigate menus, pricing, and inventory while working on-site.

Qualifications include Mandarin and English fluency and a background in customer service. Open to undergraduates or degree holders; shifting schedule and government benefits accompany the position.