Mandarin Helpdesk Specialist – On-site BPO Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Govt benefits

On-site allowance

HMO coverage

Non-taxable allowance

Incentives

Life insurance

Service leaves

Job summary

J-K Netwok Services in Alabang, Muntinlupa is hiring a Mandarin Helpdesk Assistant Specialist for an on-site role with a shifting schedule. The position requires Mandarin and English language proficiency and experience in customer service.

Salary is Php 117,000 with governance benefits and competitive incentives. Open to Filipinos or Filipino-Chinese who can speak Mandarin and English; at least an undergraduate or degree holder of any course.

Qualifications

• Open to Mandarin speakers fluent in English.
• Open to undergraduates and degree holders of any course.

Responsibilities

• Assist Restaurant Managers on how to navigate the system.
• Guide Managers on updating menu, prices, and inventory.
• Assist crew when devices are not printing receipts.
• Guide Managers when the schedule tracker is not updating.
• Provide answers on inquiries about paper jams or device power issues; assist with card transaction failures.

Skills

Mandarin

English

Customer service

Education

Undergraduate or degree holder

Job description

J-K Netwok Services in Alabang, Muntinlupa is hiring a Mandarin Helpdesk Assistant Specialist for an on-site role with a shifting schedule. The position requires Mandarin and English language proficiency and experience in customer service.

Salary is Php 117,000 with governance benefits and competitive incentives. Open to Filipinos or Filipino-Chinese who can speak Mandarin and English; at least an undergraduate or degree holder of any course.