Mandarin Service Desk Specialist – On-site with Benefits

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Govt benefits

On-site allowance

Extensive HMO coverage

Non-taxable allowance

Incentives

Group life insurance

PTO 30 days

Job summary

J-K Netwok Services in Alabang, Muntinlupa is seeking a Mandarin Service Desk Specialist for on-site work with a shifting schedule. The role offers a monthly salary of Php 117,000 and benefits such as HMO, paid time off, and incentives. Open to Filipinos and Filipino-Chinese fluent in Mandarin and English.

Prior customer service experience is advantageous. Responsibilities include guiding restaurant managers on system navigation, updating menus and inventory, assisting with receipts, and

Qualifications

• Open to Filipinos and Filipino-Chinese who can speak Mandarin and English.
• Open to undergraduates and degree holders of any course.
• Having experience in Customer Service is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system
• Guide Managers on how to update menu, prices, and inventory
• Assist crew when devices are not printing the receipts
• Guide Restaurant managers when the schedule tracker is not updating
• Extend answers on inquiries about paper jamming or Device not powering on
• Provide crew and waiters answers when credit card transactions failed

Skills

Mandarin proficiency

Customer service

Education

Undergraduate or degree holder

Job description

J-K Netwok Services in Alabang, Muntinlupa is seeking a Mandarin Service Desk Specialist for on-site work with a shifting schedule. The role offers a monthly salary of Php 117,000 and benefits such as HMO, paid time off, and incentives. Open to Filipinos and Filipino-Chinese fluent in Mandarin and English.

Prior customer service experience is advantageous. Responsibilities include guiding restaurant managers on system navigation, updating menus and inventory, assisting with receipts, and