Mandarin Helpdesk Assistant - Restaurant Tech Support

J-K Netwok Services; Muntinlupa; On-site; PHP 1,188,000 - 1,423,000; Full time

Benefits offered by this job

Government Mandated Benefits

Work-on-site allowance

Extensive HMO coverage for you and ?e

Non-Taxable Allowance on top of your

Excellent Program Incentives based on

Group Life Insurance

30 Service Incentive Leaves (Paid Time

Paid Time Off

Job summary

J-K Netwok Services is seeking a Mandarin Assistant Helpdesk Associate in Alabang, Muntinlupa for an on-site role with shifting schedules. The position offers a monthly salary of Php 117,000 and includes a comprehensive benefits package designed for on-site employees.

The ideal candidate can speak Mandarin and English, with open to both undergraduates and degree holders. Customer service experience is advantageous in this BPO setting focusing on diverse restaurant-related support tasks.

Qualifications

• Open to Filipinos and Filipino-Chinese who can speak Mandarin and English.
• Open to undergraduates and degree holders of any course.
• Having experience in Customer Service is an advantage.

Responsibilities

• Assist Restaurant Managers on how to navigate the system
• Guide Managers on how to update menu, prices, and inventory
• Assist crew when devices are not printing the receipts
• Guide Restaurant managers when the schedule tracker is not updating
• Extend answers on inquiries about paper jamming or Device not powering on
• Provide crew and waiters answers when credit card transactions failed

Skills

Mandarin

English

Customer service

Education

Undergraduate or degree holder (any course)

Job description

J-K Netwok Services is seeking a Mandarin Assistant Helpdesk Associate in Alabang, Muntinlupa for an on-site role with shifting schedules. The position offers a monthly salary of Php 117,000 and includes a comprehensive benefits package designed for on-site employees.

The ideal candidate can speak Mandarin and English, with open to both undergraduates and degree holders. Customer service experience is advantageous in this BPO setting focusing on diverse restaurant-related support tasks.